Terms & Conditions


In these Terms & Conditions:

“we” means Elite Ground Support Services Ltd
“you” means our customer or prospective customer
And “us”, “our” and “your” should be construed accordingly

Download the full Terms & Conditions here.
Terms & Conditions brochure
Terms & Conditions of Hire (CPA)

Accuracy of information

We make all attempts to ensure the accuracy of information on this website, for any errors on the website or any losses as a result from the reliance of this information, we do not accept responsibility.

If you have any worries or concerns, please contact our team and we will advise.

We have the right to update and make changes to our website, including changes to product specifications and sizes without notification. We may also periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.


We may revise these Terms & Conditions from time to time by publishing a new version on our website.

All information and material on our website is our property and is the copyright of Elite GSS Ltd and our suppliers.

Email Marketing and Newsletter Subscription


All emails will be sent out to our subscribers, who have explicitly opted-in (given their consent) to receive newsletters from us. Consent is freely given by people subscribing to our list, meaning that signing up to our list is optional.

During the sign-up stage the user will have the option to tick a box which means that they have accepted our Terms & Conditions. At this stage in the process, by ticking the box the user will clarify consent and confirm that they’d like to receive newsletters, updates, special offers and product information from us sent by email.


The names and email addresses collected in the sign-up process will be filed into a database and from this our emails/newsletters will be sent out to the subscribers who have given us consent to receive our newsletters. We do not share or release any data provided to us.


If subscribers wish to unsubscribe to our list; this can be done by clicking an “unsubscribe” button in the footer of our emails or contacting us, where the user will be removed from our database and emailing list.


Note: The discount offered through the website, in the sign-up process, is only valid for your FIRST order and from orders placed with ourselves which come to a minimum total order cost of £1500. The offer cannot be used with any existing offers or price reductions and can only be used once.

To redeem the discount: After you have signed up to our newsletter, you will receive a discount code. You will need to reference this code before placing your order with us and we will then take the discount off of your total order cost.

If for some reason you lose your discount code: Please contact us before making your order and we will check our subscriber database. If you’re on our database and prove to be eligible for the discount, we will apply the 5% discount to your total order cost.



It is the customers’ responsibility to ensure that they have suitable plant and equipment on site to off-load and load goods.
Some orders could arrive on an articulated lorry, therefore please inform us whether your location is not suitable.

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